Coaching Agreement

1. Parties

This Coaching Agreement ("Agreement") is entered into between:

Coach: VERITY, Vanja Flis s.p., Brdnikova ulica 44, 1000 Ljubljana, Slovenia. Registration No.: 9969314000. Tax No.: 60346426 (hereinafter "Coach" or "Verity").

Client: [___] (Full name)
Address: [___]
Email: [___]
Date of Agreement: [___]

The Coach and Client are collectively referred to as the "Parties."

2. Scope of Services

The Coach agrees to provide professional coaching services as selected by the Client. All packages begin with a complimentary 45-minute Discovery Call. Sessions are conducted online or in-person in Ljubljana, Slovenia, unless otherwise agreed in writing.

The Client selects one of the packages above (The Spark, The Blueprint, The Sovereign, or Custom Package).

Prices are indicative and may be adjusted based on individual context. Any adjustment will be agreed in writing before commencement. Monthly payment plans and corporate invoicing are available upon request.

3. Payment Terms

3.1 Payment Schedule

• Full payment is due prior to the commencement of the programme, unless a monthly payment plan has been agreed in writing.
• For The Blueprint and The Sovereign packages, payment may be split into monthly instalments as agreed between the Parties in writing.
• Corporate clients will be invoiced per agreed terms; payment is due within 14 days of invoice date unless otherwise agreed.

3.2 Method of Payment

• Payment is to be made by bank transfer to the account details provided in the invoice.
• Sessions will not commence or continue until payment has been received and confirmed.

3.3 Non-Refundable Policy

• All payments are non-refundable once a programme has commenced, except as required by Slovenian consumer protection law.
• In exceptional circumstances (e.g. serious illness), the Coach may, at her sole discretion, offer a credit toward a future programme. No cash refund will be issued.
• Discovery Call sessions (complimentary) are excluded from payment terms.

4. Cancellation & Rescheduling

4.1 Client Cancellation — 48-Hour Notice Requirement

If the Client is unable to attend a scheduled coaching session, the Client must notify the Coach in writing (email or agreed messaging channel) at least 48 hours before the scheduled session time. Failure to provide 48 hours' notice will result in the session being forfeited — it will be counted as completed and will not be rescheduled or refunded.

4.2 Late Cancellation & No-Shows

• Notice of less than 48 hours: the session is forfeited.
• No-show without any notice: the session is forfeited and the Coach reserves the right to terminate the Agreement with no refund.
• The Coach will make reasonable efforts to reschedule sessions cancelled with adequate notice, subject to mutual availability.

4.3 Coach Cancellation

• If the Coach must cancel a session, the Client will be notified as soon as reasonably possible and the session will be rescheduled at no additional cost.
• In the event of force majeure or unforeseen circumstances, the Parties will agree on rescheduling in good faith.

4.4 Termination by Either Party

• Either Party may terminate this Agreement with 14 days' written notice. Any sessions already conducted will be charged at the applicable per-session rate of the chosen package.
• The Coach reserves the right to terminate the Agreement immediately if the Client's conduct is abusive, disrespectful, or contrary to the spirit of the coaching relationship.

5. Confidentiality

5.1 Coach's Obligations

All information shared by the Client during coaching sessions is strictly confidential. The Coach will not disclose any personal information, content of sessions, or identifying details to any third party without the Client's prior written consent, except where:

• Disclosure is required by Slovenian law or court order;
• There is a credible risk of serious harm to the Client or a third party;
• The Client's written consent has been obtained.

5.2 Client's Obligations

The Client agrees to keep confidential all materials, frameworks, tools (including the Coaching Blueprint), methods, and intellectual property shared by the Coach. The Client will not reproduce, distribute, or commercially exploit any such materials without the Coach's prior written consent.

5.3 Third Parties

The Coach will not consult with or share information with the Client's employer, family, or any other third party without the Client's explicit written consent.

6. Non-Disclosure Agreement (NDA)

In addition to the confidentiality obligations in Clause 5, both Parties acknowledge that in the course of this engagement they may be exposed to confidential, proprietary, or commercially sensitive information belonging to the other Party ("Confidential Information").

Each Party agrees:

• To hold all Confidential Information in strict confidence;
• Not to use Confidential Information for any purpose other than performance of this Agreement;
• Not to disclose Confidential Information to any third party without the disclosing Party's prior written consent;
• To take all reasonable steps to protect Confidential Information from unauthorised access or disclosure.

Confidential Information does not include information that: (a) is or becomes publicly known through no breach of this Agreement; (b) was already known to the receiving Party prior to disclosure; or (c) is independently developed by the receiving Party without use of Confidential Information.

This NDA obligation survives the termination or expiry of this Agreement for a period of three (3) years.

7. Intellectual Property

All coaching frameworks, materials, card sets, documents, assessments, tools, and methodologies provided by the Coach (including the Verity Coaching Blueprint) remain the exclusive intellectual property of VERITY, Vanja Flis s.p. The Client receives a personal, non-transferable licence to use the materials solely for their own development purposes.

Unauthorised reproduction, sharing, publishing, or commercial use of any Coach materials is strictly prohibited and may result in legal action.

8. Nature of Coaching & Professional Scope

Coaching is a professional development relationship distinct from therapy, counselling, psychotherapy, or medical treatment. Coaching is forward-focused and does not treat, diagnose, or address mental health conditions, trauma, or psychiatric issues.

The Client acknowledges that:

• The Coach is not a licensed therapist, psychologist, or medical professional;
• Coaching is not a substitute for professional mental health support;
• The Client takes full responsibility for their own decisions, actions, and outcomes arising from coaching;
• The Coach provides no guarantees as to specific results or outcomes.

9. Limitation of Liability

To the fullest extent permitted by Slovenian law:

• The Coach's total liability to the Client shall not exceed the total fees paid under this Agreement;
• The Coach shall not be liable for any indirect, consequential, or special damages arising from the coaching relationship;
• The Coach shall not be liable for any decisions, actions, or results arising from the Client's application (or non-application) of coaching insights.

Nothing in this Agreement limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under mandatory Slovenian law.

10. Data Protection

The Coach processes the Client's personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Slovenian data protection legislation. Personal data is collected solely for the purpose of providing coaching services, is stored securely, and is not shared with third parties except as required by law.

The Client has the right to access, rectify, or request erasure of their personal data at any time by contacting the Coach in writing.

11. Governing Law & Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the Republic of Slovenia. Any dispute arising out of or in connection with this Agreement shall first be subject to good-faith negotiation between the Parties. If unresolved within 30 days, the dispute shall be submitted to the competent court in Ljubljana, Slovenia.

12. General Provisions

• Entire Agreement: This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions or agreements.
• Amendments: Any modifications to this Agreement must be made in writing and signed by both Parties.
• Severability: If any provision of this Agreement is found invalid or unenforceable, the remaining provisions remain in full force.
• Waiver: Failure by either Party to enforce any provision shall not constitute a waiver of future enforcement rights.
• Language: This Agreement is written in English. In the event of any conflict with a Slovenian translation, the English version prevails.

13. Signatures

By signing below, both Parties confirm they have read, understood, and agree to the terms of this Agreement.

This agreement is signed in two (2) originals, one for each Party.

VERITY, Vanja Flis s.p. | Davčna št.: 60346426 | Matična št.: 9969314000